FAQs

LifeGen Labs products are sold for research use only. Any handling, preparation, reconstitution, storage, or disposal should be performed only by qualified individuals in an appropriate laboratory setting using applicable protocols, safety procedures, and documentation.

LifeGen Labs products are intended strictly for laboratory research and development use only. They are not intended for human consumption, animal use, medical use, diagnostic use, therapeutic use, or use in food, drugs, cosmetics, or supplements.

No. LifeGen Labs products are not intended for ingestion, injection, topical application, or any form of administration to humans or animals. Products are sold strictly for qualified laboratory research use.

When available, product documentation such as Certificates of Analysis may be provided to help customers review batch-specific quality information, including identity, purity, testing method, and related product details.

LifeGen Labs focuses on clean sourcing, documentation, product consistency, and quality expectations such as identity, purity, assay information, and other available testing data. Specific documentation may vary by product and batch.

Many LifeGen Labs peptide products are offered as lyophilized powder. Product form, size, concentration, and packaging details are listed on the individual product page where applicable.

Storage requirements may vary by compound. In general, research materials should be kept sealed, protected from light, and stored according to the guidance provided with the product documentation or label.

If you are looking for a research product that is not currently listed on the website, you may contact LifeGen Labs support. Product availability, sourcing, and future catalog additions are reviewed on a case-by-case basis.

If your order arrives damaged, contact LifeGen Labs support within 5 days of delivery. Please include your order number and photos of the package and affected product so the issue can be reviewed quickly.

LifeGen Labs accepts eligible returns on unopened, unused products in their original condition within the return window listed in our Return Policy. Opened, used, altered, or improperly handled products are not eligible for return.

LifeGen Labs ships within the United States only. Available shipping methods and estimated delivery timelines are displayed during checkout based on the shipping address provided.

LifeGen Labs is a U.S.-based ecommerce company. For business, support, or policy-related inquiries, please contact us through the Contact page or the support email listed on the website.